Reset Password!


If you find yourself in a situation where you need to reset your DXN e-Wallet password, don’t worry. DXN provides a straightforward process to help you reset your password and regain access to your account. 

In this step-by-step guide, we will walk you through the process of resetting your DXN e-Wallet password, ensuring a seamless experience.

Step 1: Access the Password Reset Page

Locate the “Forgot Password” button at the top of the page by scrolling up and clicking it. You will be taken to the DXN e-Wallet password-resetting page after clicking the button.

Step 2: Enter Required Information

You must provide your Distributor Code, Sponsor Code, and Country on the password reset form. Enter the precise data related to your DXN e-Wallet account in these boxes.

Step 3: Submit the Form

After providing the required information, press the “Submit” button. The subsequent stage in the password reset procedure will be initiated by this action.

Step 4: Provide Phone Number for Verification

You will be required to enter the phone number associated with your DXN account on the following page. To continue, enter the phone number and press the “Submit” button.

Step 5: Verify Phone Number with OTP

For verification, DXN will issue a One-Time Password (OTP) to the given phone number. On the verification page, look for the OTP on your phone and input it. This process verifies your ownership of the account and ensures its security.

Step 6: Set a New Password

After your phone number has been properly validated, a new password setup form will be displayed to you. Enter the new password you want to use in the space given. Always use a combination of uppercase, lowercase, digits, special characters, and symbols to establish a strong and secure password.

Step 7: Save the New Password

To save the changes, use the “Submit” button after entering your new password. After successfully changing your DXN e-Wallet password, you can access your account by entering the new password.

Tips for Creating a Strong and Secure Password

Prioritizing account security is vital when changing your DXN e-Wallet password. Here are some crucial pointers to assist you in coming up with a reliable and safe password:

  • Length and Complexity: Opt for a password that is at least 8-12 characters long, incorporating a mix of uppercase and lowercase letters, numbers, and special characters.
  • Avoid Personal Information: Steer clear of using personal information like your name, birthdate, or phone number in your password, as these details can be easily guessed.
  • Unique Password: Ensure that you use a unique password for your DXN e-Wallet account, one that is not utilized for any other online accounts. This practice safeguards your account in case one of your passwords is compromised.
  • Avoid Dictionary Words: Avoid common dictionary words, as they are susceptible to being guessed by automated tools used by attackers.
  • Regularly Update Passwords: Establish a habit of updating your passwords periodically. Consider changing your DXN e-Wallet password every few months to enhance security.
  • Password Manager: Consider using a password manager tool to securely store and manage your passwords. This provides the convenience of generating strong passwords and remembering them without the need to write them down.

Following these guidelines will help you establish a strong and secure password for your DXN e-Wallet account, lowering the possibility of illegal access and safeguarding your personal data.


Accessing the password reset page, providing the required information, verifying your phone number, setting a new password, and saving the changes are all steps in the straightforward process of changing your DXN e-Wallet password. 

You may protect your DXN e-Wallet account by creating a strong and secure password using the advice provided above. In 2023, take the required precautions to safeguard your account and benefit from the frictionless experience provided by DXN’s e-Wallet system.

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